Privacy Policy

Batbaje Privacy Policy – Your Data Is Completely Safe With Us

Batbaje believes your personal data is a valuable asset. We collect, use, and protect it with the utmost care. This policy lays everything out transparently.

Last Updated: January 2026
🔐 Privacy Highlights
Secure Data Collection Only essential data, secured with SSL encryption
No Third-Party Sharing Your data is never sold or shared without authorisation
You're in Control The right to modify or delete your data at any time
International-Standard Protection GDPR-compliant data protection practices
Cookie Controls Option to reject non-essential cookies
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
30 Days
Data Deletion Timeline

How Batbaje Protects Your Data

End-to-end encryption

All data between your device and Batbaje's servers is protected with 256-bit SSL encryption. No third party can intercept or read your data in transit.

Minimal Data Collection

Batbaje only collects information necessary to provide its services. We do not ask for unnecessary personal details.

User Controls

You can view, update, or request deletion of your data at any time.

No Data Sales

Batbaje never sells your personal data to advertisers or third parties. Your data is used solely to provide you with our services.

Secure Server Infrastructure

Data is stored in internationally certified data centres and undergoes regular security audits and vulnerability assessments.

Marketing Opt-Out

You can unsubscribe from promotional emails or SMS at any time. Notification preferences can also be managed in your account settings.

1 Introduction

Batbaje places the highest priority on user privacy. This Privacy Policy explains what information Batbaje collects, why it is collected, and how it is kept secure.

By using the batbaje.pro website or creating an account, you are deemed to have accepted this Privacy Policy. Please read it in full — it contains important information about how your data is protected.

Batbaje complies with applicable laws in Bangladesh and international data protection standards (in particular, principles aligned with GDPR). We value the trust you place in us and are committed to upholding it.

2 What Information We Collect

Batbaje collects the following types of information:

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID number KYC verification and age confirmation
Contact Mobile number, email address Account Verification & OTP Delivery
Financial BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Usage Data IP address, browser, gaming history Security, experience improvement
Device Information Device model, operating system Technical Support

Batbaje will never ask for your bank card PIN, password, or OTP directly. If anyone requests this information, it is a fraudulent attempt.

3 How We Use Your Data

Batbaje uses the collected information for the following purposes:

  • Service Delivery: For account management, bet confirmation, payment processing, and technical support.
  • Identity Verification: To verify your identity at registration and before large transactions.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  • Service Improvement: To analyse usage patterns and make the platform more user-friendly.
  • Legal Obligation: Providing information in response to lawful requests from government or judicial authorities.
  • Contact: To send important updates, security alerts, and (with your consent) promotional offers.

4 Data Sharing & Third-Party Policy

Batbaje does not sell your personal data. However, data may be shared in the following limited circumstances:

  • Payment Processor: To process transactions with payment partners such as bKash, Nagad, Rocket, and Islami Bank.
  • Game Software Providers: Only the minimum information required for Live Casino or slots games.
  • Legal Authorities: Under a valid court order or legal directive.
  • Security Services: With authorised agencies that assist in cybersecurity and fraud prevention.

All third parties are bound by strict confidentiality agreements and may only use data for specified purposes. Batbaje ensures that these partners maintain equivalent privacy standards.

Batbaje never sells or shares your data with advertising networks, marketing companies, or data brokers.

5 Cookie Policy

Batbaje uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: Maintaining login sessions and keeping security features active — the site cannot function properly without these.
  • Performance Cookies: Measures page load speed and performance. Data is anonymised.
  • Functional Cookies: Remembers your preferences (language, theme).
  • Analytics Cookies: To understand usage patterns. These cookies require your consent.

Non-essential cookies can be disabled from your browser settings, though some features may not function properly as a result.

6 Data Retention Period

How long Batbaje retains your data depends on the type of information and applicable legal requirements:

  • Account Information: For as long as your account is active and up to 5 years after closure.
  • Transaction Records: Up to 7 years, as required by legal obligations.
  • Gaming History: Up to 2 years after account closure.
  • Log Files: Up to 90 days for security purposes.
  • Marketing Consent: Deleted within 30 days of unsubscribing.

Once the retention period expires, data is securely deleted or anonymised.

7 Your Rights

As a Batbaje user, you have the following rights:

Right to Access The right to know what information we hold about you.
Right to Rectification Right to correct inaccurate or incomplete information.
Right to Erasure Request deletion of your data where no legal obligation requires its retention.
Right to Portability The right to receive your data in a machine-readable format.
Right to Object The right to object to the use of your data for specific purposes.
Right to Restrict Processing Right to request a temporary pause on data processing under special circumstances.

To exercise any of your rights, email [email protected]. Batbaje will respond within 30 days of receiving your request.

8 Protection of Minors' Privacy

Batbaje strictly does not provide services to anyone under the age of 18. Our platform does not knowingly collect data from minors.

Age is verified at the time of registration. If a minor appears to have registered by mistake, the account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using Batbaje, please contact [email protected] immediately.

9 Security Measures

Batbaje uses multiple layers of security to protect your data — covering both technical safeguards and organisational security measures.

  • All data transfers use TLS 1.3 protocol.
  • Sensitive data stored in the database is encrypted.
  • Regular third-party security audits.
  • Staff access to data is restricted to the minimum necessary.
  • Instant alerts for suspicious activity.
Security Layers
Network Layer Firewall, DDoS Protection, VPN Tunneling
Application Layer WAF, input validation, SQL injection prevention
Database Layer AES-256 encryption, access logging
Human Layer Background checks, regular training

In the event of a data breach, Batbaje will notify affected users within 72 hours and take immediate steps to resolve the issue.

10 Policy Changes

Batbaje updates this Privacy Policy as needed. You will be notified based on the nature and impact of the changes:

  • Minor Updates: The "Last Updated" date at the top of the page will reflect any changes.
  • Significant Changes: Advance notice will be sent to your registered mobile number or email address.
  • Material Changes: Consent will be obtained at the time of login.

Continued use of the platform after any policy change will be taken as acceptance of the updated policy. To view previous versions, please contact our support team.

11 Contact Us

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:

  • Email: [email protected] (For privacy-related emails, please include "Privacy Inquiry" in the subject line)
  • Live Chat: Website live chat support — available 24/7
  • Response Time: Standard requests within 7 business days; urgent matters within 24–48 hours.

Contact Batbaje in Bangla. Our support team is fully equipped to respond in Bangla.

Frequently Asked Questions

Registering with Batbaje requires three things: (1) Your active mobile number – used to receive OTPs and for future communications; (2) Date of birth – to verify that you are 18 or older; (3) A password known only to you. A copy of your national ID may be requested at the time of your first withdrawal or for large transactions. Batbaje will never ask for sensitive information such as your bank PIN or OTP during registration.

There are several reasons your account may be locked — repeated incorrect password attempts, detection of suspicious activity, or a pending verification step. First, check whether any message is displayed on the login page. For a standard lock, wait 15 to 30 minutes and try again. If the issue persists, email [email protected] or reach out via the live chat on our website. The support team will verify your identity and help you recover your account.

Your Entertainment, In Safe Hands — Join Batbaje

Your data is secure and the platform is trusted. Register now and enjoy a safe gaming experience.

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